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The Vertical AI, one industry at a time
What The Vertical publishes

AI where it meets the physical economy — hospitals, banks, factories, back offices — and the regulators, unions and legacy systems standing in the way.

The Vertical tracks AI where it meets the physical economy: hospitals, banks, factories, back offices. Horizontal hype is easy; vertical adoption has regulators, unions, legacy systems and margins — that is where the real stories are.

Each piece is grounded in how an industry actually works, checked against public filings and practitioner accounts, and reviewed by human editors before publishing.

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Published in EN ES
Who reads it

Industry leaders and operators adopting AI

What they come here looking for
which LLM is cheapest to serve at our volume
how do we evaluate a model before shipping it
vector database for a small engineering team
who does AI integration for mid-market companies
how much does inference actually cost per user
fine-tuning versus retrieval for our use case
Where an article sits
Health
Money
Operations
The two ways to publish here
Choose one to see it

Both are written for The Vertical’s readers and reviewed by its editors before they run, and both stay on the domain permanently. What differs is how the page is labelled and how its links are treated.

Sponsored Health Paid for by Thornbury AI · reviewed by the Vertical editors by the Vertical newsroom

Which AI agent platform can actually run a support queue

Health · 17 September 2026 · by the Vertical newsroom · Leer en español
Custom hero illustration — drawn for this article in the publication’s own style

Most startups & founders buyers start in the same two places: a question typed into a search box, and the same question put to an assistant. Neither returns a brochure. Both return whichever page answered the question properly — and for a company that launched eighteen months ago, that page almost always belongs to somebody else. An article in the section that covers the question is how you come to own one of your own.

Thornbury AI takes the position that this is a question of fit rather than feature count, and the piece argues that rather than asserting it. A placement is a permanent page on The Vertical, written for its readers and reviewed by its editors, carrying up to three of the company’s own links with their own anchor text. It sits in the archive and the feed alongside everything else the desk publishes, and it goes on answering the question long after a campaign would have stopped running.

The trade-off is stated plainly in every piece we run: what agents that resolve support tickets end to end, with a human on the escalations is good for, and what it is not. That is not a concession, it is the reason the page is worth citing. A page that lists only strengths reads as advertising to a reader and to a model, and an article that reads as an advertisement is declined and refunded.

Every article publishes in English and Spanish, as two indexed pages on this domain, each with its own permanent URL. Both are written for the reader rather than translated around a keyword, and both are reviewed before they run.

About Thornbury AI
Agents that resolve support tickets end to end, with a human on the escalations.
Agent evaluations Deployment guide thornburyai.example rel="sponsored" followed
Illustrative mock-up A worked example, not a real article: it shows the shape of a placement — the label, the byline, the links and the company box.
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Publish on The Vertical
Sponsored and authored placements are open to companies working in startups & founders. Articles are reviewed by our editors; advertising is declined.
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The Vertical is one of 20 independent publications in the Dayside network. Each has its own editors, sections and monthly limits. Browse the network
Links in this article are marked rel="sponsored". Vertical labels paid placements and reviews them before publication; claims are checked against sources supplied by the company.
Links in this article are followed. Vertical does not label an authored piece as paid — the editor judges its links like any other article’s, and declines the piece if it reads as advertising.
Why place here
A page that stays

2 indexed pages on site-q.localhost — one per language, each a permanent URL in the archive and the feed.

In the section that fits

Your article runs in Health, beside the newsroom’s own work on the same subject and in the same format.

Reviewed before it runs

The Vertical editors check the claims and decline anything that reads as advertising — refunded in full. That review is what makes a placement here worth citing.

What it costs here

Sponsored $99 or authored $149 for this title, both languages included.

Price a placement on The Vertical 2 slots left this month
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© 2026 Dayside Media. Sponsored articles are labelled sponsored; authored pieces are written by the newsroom and fact-checked. Network figures read live from the newsroom database.